Introduction
Ownership Principle 07 2 min Leader

⇄ You ask for outcomes and you review activity

What you are asking for

You want to follow the effects of the work. The team check-in lists the tasks done and the ones coming.

What the system hears

“They ask what I did. So I list what I did.”

What that produces

If your review is about activity, the team prepares activity. It becomes excellent at telling what it did, and nobody knows what that changed.

Tracking activity is still useful for coordination. But add three things to every important subject: the expected effect, what is being observed, and when you will look again.

Results do not follow the meeting’s cadence. A task finished this week may only show its effect in the next cycle. Write that down, and come back to it on that day. Choose the numbers that answer the question, even if they are hard to pull.

A disappointing or unknown result calls for the next decision. If you look for a culprit, the team will learn to stop measuring anything.

The decision

On an important subject, add to the activity: the expected effect, what is being observed, the next check.

Choose with the team who looks, when, and with how much effort.

After a cycle, ask which decision that tracking helped. Stop the tracking that helps none.

To discuss

Which tracking in our review no longer helps any decision?

Your notes

Only you read them.